Wheelchair Transport Singapore
The most affordable and convenient wheelchair transport services in Singapore.
Join everyone to book our services on our mobile app now
What is a wheelchair transport services Singapore? It is a non-emergency point-to-point transport service for wheelchair users to commute without dismounting from their wheelchair. The wheelchair is also secured by a minimum of 2 harnesses or wheelchair restraint locks. It is a taxi service served by wheelchair-accessible vehicles.
At Vimo Services, we understand that wheelchair transport in Singapore isn't a luxury - it's a core need. For those with disabilities (PWDs) or elderly family members in wheelchairs, it's often the only way to get around. With this reason in mind, Vimo Services pledges to provide caring, safe, and sensitive assistance to our clients while providing the highest quality and affordable VimoCare wheelchair transportation available in Singapore.
Each member of our team takes pride in providing wheelchair transport services with an understanding, caring approach and as easy and stress-free as possible. We treat passengers with respect, keep wait times to a minimum, turn up on time and get to and from destinations in a timely fashion - all while ensuring the complete safety of our passengers.
With the increasing popularity of our wheelchair transport services, we have launched the mobile app. It closes the bridge between wheelchair users and drivers. Wheelchair users do not have to call and can reserve their affordable wheelchair transportation anywhere, anytime.
How does Wheelchair Transport work?
There is no dismount or transfer of wheelchair user onto a seat. The user will remain in the wheelchair throughout the journey.
The wheelchair is either lifted or pushed into the vehicle and the user is belted up by using the wheelchair seat belt or one that is provided by the driver.
Wheelchairs are held down securely by restraints or straps to prevent them from moving during the journey
From 15 Oct 2021, it is mandatory for the wheelchair user to put on his own wheelchair seat belt. If he does not have one, the driver will offer a wheelchair restraint belt. Failure to do so, the driver has the right to refuse service and no refund will be entertained.
Type of Wheelchair Transport Vehicle
Mercedes Viano with ramp
Mercedes Viano Maxicab with deployable sturdy ramp. This wheelchair maxi cab is deployable for Standard Wheelchair Transport, where the wheelchair user shall weigh 100kg or less, and the wheelchair width shall not be more than 27 inches.
Toyota Hiace with ramp
Toyota Hiace Maxicab with deployable sturdy ramp. This wheelchair minibus is deployable for Standard Wheelchair Transport, where the wheelchair user shall weigh 100kg or less, and the wheelchair width shall not be more than 27 inches.
Toyota Hiace with hydraulic lift
Toyota Hiace fitted with hydraulic lift. The lift is capable to lift up to 300kg. These vehicles are capable to fulfill all types of wheelchair transport. Most of our vehicles are installed with hydraulic lifts and may be assigned for your standard wheelchair transport booking.
Toyota Noah Welcab
Toyota Noah/Voxy Welcab comes with either manual or fully electric lowering wheelchair ramp. This wheelchair car is deployable for Standard wheelchair transport, where the wheelchair user shall weight 100kg or less, and the wheelchair width shall not be more than 27 inches.
List of Approved Wheelchair & Mobility Devices for Transport
Type of mobility devices not approved for Wheelchair Transport
A geriatric chair has wheel lock on each of its four wheels. As it is designed to be used indoor, it does not have proper anchor points. A geriatric chair can never be secured in a moving vehicle, thus it shall not be transported with the user in it.
A light weighted pushchair does not have sufficient wheels to ground area to provide a stable ride for the wheelchair user. It can be easily tipped over a small kerb, a small rock or even on a slightly uneven road. It shall not be used outdoor or transportation due to its instability.
A mobile chair is only suitable to be used in indoor and for a short period of time. It is unable to contain the user securely with only 2 pole acting as the arm rests. Thus a mobile chair shall not be used in a wheelchair transport.
Purposes of Wheelchair Transport Singapore
Medical Appointment / Hospital Discharge
Do not stress yourself out by trying to lift the wheelchair user into the taxi. Our services include lifting or pushing the whole wheelchair into our vehicle, while 3 caregivers can tag along.
Entrust your loved one to us, we will ensure that he will get to the dialysis center or home on time. As we are not medically trained, we will maintain zero contact with the wheelchair user.
Whether it is a wedding event, excursion, recreation, or just a dinner appointment, we are always available to make sure you are able to travel comfortably in our wheelchair transport taxis
Heading to the airport? Our wheelchair-taxis are able to take you, your family members, and your luggage to the airport safely.
Transport Services for Elderly in Singapore
Our well-trained drivers are able to drive your seniors to the day-care, rehabilitation centers safely
Subsidized Wheelchair Ride for our lower-income population
- These subsidies are provided by Vimo Services, without any external funding. Therefore we decide on how and who are receiving them. Our decision will be final.
- Booking must be made through the mobile app.
- These rides come with a 60 minutes buffer. To secure a ride, you need to book 60 minutes in advance.
- Physical card / E-Card (no picture is allowed) must be presented to the driver upon request, or the respective discount will be collected by the driver in cash. Failure to pay will result in suspension.
- Strictly no choosing type of wheelchair accessible vehicle
- CHAS Blue / Orange - $2 discount
- Merdeka - $3 discount
- Pioneer - $4 discount
To apply for CHAS card, please visit CHAS website
Subsidy given so far
|Month||Pioneer ($4 off)||Merdeka ($3 off)||CHAS ($2 off)||Total $|
Book your wheelchair friendly transport on our mobile app
Vimo Services provides a free app that you can easily download on your smartphone (Both Android and iOS systems are supported) and use to book transportation with Vimo Services. It’s the only other way, apart from website booking, (No phone / SMS / Whatsapp booking) to book our services, and we’ve chosen this so that we could be able to provide the cheap wheelchair taxi transport services in Singapore
Each ride comes with 3 free seats for caregivers
Type of Wheelchair Transport Options in the mobile app
Standard Wheelchair Transport Pricing
This price structure applies to the Standard Wheelchair Transport. For other types, please refer to the mobile app for more information
|Advance Booking||Current / Less than 24 hours Booking|
|Base Fare||$30 (Capped at 60)||$36 (Capped at $60)|
|Every 1 km||$1||$1|
|Non Office Hours||$10||$10|
|Waiting Charges||Check app|
Book by Hours. Minimum 2 hours
|$50 Per Hour|
|Public Holiday Surcharge
Singapore Public Holiday
|$5 - $60|
Why book your wheelchair transport with us ? 4 convincible reasons
Most reasonable rate
We are the first wheelchair transport company to charge the fare based on the distance traveled. Our advance rate starts from $22 to $55, unbeatable in the current market.
Easiest Booking System
Be it a website or mobile app booking, we are offering the easiest way to book wheelchair transport without having to get hold of any customer service officer.
Extensive Driver Network
With more than 30 wheelchair-accessible drivers on our platform, you are almost guaranteed a comfortable wheelchair transport service when you use our mobile application anytime, anywhere in Singapore.
We have been working closely with SGEnable to identify qualified personnel who are able to value-add to our company.
Wheelchair Transport Singapore to Malaysia
Terms and Conditions
- Take a maximum of 9 passengers and 1 wheelchair with minimum luggage.
- Prices from $220 - $1450 per trip per vehicle.
- Every stop after every 120-150 km to cater to the needs of the wheelchair user or elderly
- Advance booking is needed. Subjected to availability
|Prices List (SGD / One Way)|
|Johor Bahru City
Larkin Bus Terminal
Pulai Spring Resort
Johor Premium Outlet
|Mersing Jetty (Tioman Island)
Sepang International Circuit
|Club Med Cherating||$1450|
|Hourly After Trip Fare||$65/hour|
|Hourly without trip fare (min 10 hours)||$95/hour|
Frequent Asked Questions
Payment and Refunds
Account and Customer Services
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